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Some of the frequently asked questions (FAQ's)

Find answers to some of the frequently asked questions about Our Service.

Yes it's true, we offer our "Starter" plan at $1 for 1st year. Regular charges will be applied from next renewal. Promotion ending 31 July 2019

$1/ year is almost like free. We don’t want fake signups. This tiny amount we charge because we want serious users. However $1 per year is for 1st year and new signups only and regular price will be applied from next year renewal. For other offers and discounts. Please check our discount & offer page at https://www.hostplax.com/discount-offers/

In partnership with Let's Encrypt, all domains and subdomains at HostPlax have SSL certificates automatically get installed at free of cost.

If you already have domain name registered. Click on buy now button of hosting plan you want to purchase and select the 3rd option "I will update my name servers on an existing domain Or I will register a new domain."

Yes ,we do accept Bitcoin + 50 Additional crypto currencies via coingate payment gateway.. PLEASE NOTE, WE MAY REQUIRE YOUR ID PROOF FOR VERIFICATION, IF WE SUSPECT FRAUDULENT ACCOUNT

We have Paypal payment for both Indian and global customers across the world. PayU for INDIA only. We also accepts Cryptocurrency. Bitcoin + 50 Additional crypto currencies via coingate payment gateway. We also accepts payments via bank/ wire transfer.

Yes, 30 days risk free money back on all shared hosting plans. For VPS, Dedicated and Domain name have No money back policy due to nature of product. Please refer to our TOS page at https://www.hostplax.com/tos/ for more detail

Yes you can upgrade downgrade your shared hosting or VPS anytime from hostplax client area from https://www.hostplax.com/client

You can cancel your web hosting plan anytime from hostplax client area from https://www.hostplax.com/client and then click on my services >> click on your domain name. On right panel you will see "Request cancellation"

Your renewal invoice will be generated automatically before 30 days of the expiry date and will be sent to your email. You can renew your order by pay to that invoice from login to client area https://www.hostplax.com/client

No, we do not store any credit card information. Our order cart will redirect you to payment gateway website to make payment

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+91 - 90-333-444-81

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Locations

Rajkot, Gujarat. INDIA

Super fast Cloud Web Hosting @ Less than $1/ Month

Get more benefits on Web Hosting with us.

* Flat 40% Discount on all the plans will be automatically applied on the first invoice of every purchase.
* Free Domain offer is on selected domain extensions. Offer Applied to .com/.net/.info/.in/.us/.top/.ca/.club

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